Shipping time may depend on the type of order:
Dolls in stock will be shipped during the following 3 to 7 working days. For dolls in pre-order, it could take between 2 and 4 months to arrive.
In some cases, the parcel may be retained on the Customs from country of destination. The retention time might vary acording to the country and it's not included on the estimated shipping times.
Default shipping time is Registered Airmail. This method takes about 3 to 20 days to arrive. This method includes a tracking code. This is the best option I can offer in quality-price relation because the shipping costs from Spain are very expensive.
For international shippings, you can also choose EMS, that will take between 5 to 10 days to arrive.
Refunds and exchanges are not accepted. In case of damage during the shipping, please write to firstname.lastname@example.org